Where to find Preferences and Template files? If you use the Wacom pen in pen mode => OK.If you use the Wacom pen in mouse mode => Does not work.If you use the Wacom mouse in mouse mode => Does not work.It is a QT or Wacom bug (for information such problem hits also Bibble). The problem appears when using a Wacom graphics tablet. You open Autopano and button or menu doesn't respond to click, only the on-over state is visible. Go to Preferences, General tab and limit the Memory used to 30GB using the slider or by entering the value directly.The issue probably comes from the memory management If you have more than 32GB RAM Decreasing the quantity of Panos created to be less than 60 Panos opened.Desactivate the GPU mode (see Crash at the end of the detection or when opening the Panorama editor).That could generate a freezing/hanging, a bad displaying or no display at all then even a crash. The issue probably comes when too many panoramas are created (between 60 and 80 Panos) on the Panos part (right side part) of the main interface. It is important to check the Memory management page to understand better its use.įreezing/hanging or crash when too many panoramas are created.Modify the values (memory allocation and cache size) on the Memory used part of the Preferences (pixels quantity on one row, number of pictures overlapped.).Check if the version installed of the software is the 64 bits version then install the 64 bits version if your system allows it.This message appears during the rendering (when Autopano calculate a big panorama with a limited system specs only). You need to register your license every time you use the software.Ĭrash during the rendering: Not enough memory The Panorama editor shows an empty editing zone and/or Panos part doesn't show any image thumbnail.Īutopano closes abnormally when you quit. Panorama is not displayed in the editor (or in the Panos part after the detection) The Panorama editor shows an empty editing zone and/or the images become black. Panorama's display in the panorama editor becomes black The Panorama editor shows weird things (be careful: don't mix up bad stitching and weird things!).įollow the same procedure to solve the following issue: Crash at the end of the detection or when opening the Panorama editor. Panorama's display in the panorama editor is ugly You can also try to uncheck Fast editor option, quit and restart to make a new test as described above.Try to stitch and process a panorama to check the behaviour of the software.Click on the Test button of the main GPU option and tick the option Compatibility.There you will find a part called GPU processing.Open the following menu: Edit/Settings/. Then (in case the issue still occurs), here are the tests to proceed: If you own an integrated Intel graphic card, or any other dedicated graphic card, you should better use the proprietary driver instead of using the generic Windows driver. The first thing to do is to check the graphic card driver and to update it via the manufacturer website, then check Autopano’s behaviour again. The issue probably comes from the compatibility of your graphic card with Autopano. There is no panorama's display in the editor (or in the Panos part after the detection).The panorama's display in the panorama editor becomes black.The panorama's display in the panorama editor is ugly.
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